We're here to answer all your questions.
Remedly is a comprehensive solution for medical practices, offering Electronic Health Records (EHR) and Practice Management, as well as Revenue Cycle Management (RCM) for medical billing. The RCM allows for efficient claims management for insurance billing. Additional integrations include payment processing services, e-prescribing, eLabs, and eFax. We also provide two-way texting and advanced analytics options.
Our product caters to a diverse range of customers, evolving to meet various needs and industry requirements, including HIPAA compliance. Remedly is ideal for businesses aiming for growth without increasing their software toolset, providing a comprehensive solution.
By law our customers own their own data, so we will support the smooth and secure transition of data if needed.
Remedly is highly-configurable software which is constantly evolving to meet current demand. With an intuitive interface and being feature-rich, it significantly aligns your software use to your workflow and improves insights for our customers.
Remedly is designed for access via any browser, thus the only crucial factor for operability is a working Internet connection. Our platform functions on both desktops and mobile devices, both Macs and PCs.
Remedly software covers a wide range of specialties, including:
- Mental Health
- Medical Spa
- Plastic Surgery
- Weight loss
- DME company
- Medical Billing Company
- Chiropractic
- and many others
Our payment system integrations enable patients to make swift and secure payments. Integration POS services also allow practices to retain credit card information on file and manage outstanding balances online. Depending on the situation, we offer integrated merchant services via one of our partners: Global Payments, 360 Payments, or Square.
Absolutely! We are interested in learning about your practice needs and seeing how we can address them. Book a demo with us to explore our extensive features and functionality and see how Remedly can streamline your practice.
As a cloud-based solution, Remedly updates are provided to your practice automatically. You will be notified of each release as well as information on what’s new and changed.
Our system offers standard practice with data export in both PDF and CSV formats for most reports. If these reports do not meet your needs, we also provide the Advanced Analytics module, which generates dynamic reports and dashboards based on your metrics.
On average, allocating a month on transition is sufficient time for your team to fully switch over. The duration can vary between 2 and 6 weeks in some cases, depending on which product(s) and integrations you are signing up for, whether you are starting from scratch or need to migrate your data, and how much customization you require. We normally align with you on such specifics prior to signing, Once the contract is signed, our team will schedule a kick-off meeting with you to map out crucial steps and start the implementation. We recommend working with our Customer Success team for a smooth and efficient onboarding experience.
For some versions of our products we have self-onboarding features with corresponding materials. In other cases, when you work with a Customer Success Manager (CSM) under a Guided Onboarding plan, our team will work with your team to specify configuration options and think through what works best for your practice’s needs. Your CSM will continue working with your team post launch to ensure optimal use of your Remedly solutions.
Yes, Remedly has a standard set of templates that will allow you to migrate data quickly and free of charge, when data is following our template format. A typical data migration scope includes: patient demographics, appointments, providers, attachments. We can also support your transition with paid services of cleaning up and treating data to facilitate the process. We appreciate that each case may be individual and depends on your current system, and we are happy to coordinate with your team for a desirable outcome.
Remedly has 8 years of experience in the EHR market, but over time, we have not lost our flexibility. This allows us to implement updates faster and customize product configurations to meet customer needs.
