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August 23, 2024
Business Background
Jules Aesthetics & Wellness, founded by Shakira Cabrera, MPAS, PA-C, is an aesthetic and wellness clinic in San Antonio, TX, known for delivering personalized, high-quality care. Since its inception in 2018, the clinic has grown rapidly, now serving a patient base of approximately 3,000 clients. Specializing in a wide range of aesthetic treatments such as botox, fillers, facials, and holistic wellness services, Jules Aesthetics & Wellness has built a reputation for achieving transformative results. Cabrera’s extensive background, including nearly two decades as a physician’s assistant and experience in trauma/plastic surgery, has equipped her with the skills and determination to create a thriving business that emphasizes patient satisfaction.
From the very beginning, Shakira relied on Square to manage payments, even before establishing her brick-and-mortar clinic. As a concierge aesthetic provider making house calls, she needed a reliable and portable payment solution, and Square fit the bill perfectly. This early adoption of Square laid a solid foundation for Jules Aesthetics & Wellness, enabling it to grow and evolve into the successful business it is today.
Challenges and Finding EHR Solution
As Jules Aesthetics & Wellness expanded its patient base and service offerings, it became increasingly challenging to manage the growing operational demands. The clinic required an efficient system to handle medical scheduling, patient management, billing, and payment processing while upholding its high standard of care. There was a need for robust features like customizable templates for patient notes and comprehensive reporting capabilities to streamline administrative tasks and gain critical insights into business performance — both essential for continued growth.
To address their operational challenges, Jules Aesthetics & Wellness turned to Remedly, finding the essential features to streamline their practice. Our platform offers customizable templates, seamless Square integration, and advanced reporting tools, simplifying patient management from scheduling to consent form handling, ultimately saving time and reducing the administrative burden. Additionally, Remedly’s straightforward training process, featuring onboarding videos and personalized sessions, ensures that new hires quickly get up to speed, further boosting operational efficiency and maintaining consistent, high-quality patient care. This all-in-one solution enhances the patient experience and equips Shakira with critical data to make informed decisions and scale her practice effectively.
Square and Remedly Integration
The integration between Square and Remedly offers a powerful combination that enhances payment processing and practice management for healthcare providers. With seamless connectivity, Square handles payments efficiently while Remedly manages patient data, appointments, and billing—all within one cohesive platform. This integration simplifies the administrative workload by enabling smooth payment transactions directly through Remedly, whether at the front desk or during mobile visits. The result is a streamlined process that reduces errors, speeds up payment collections, and improves the overall patient experience, allowing practices like Jules Aesthetics & Wellness to focus on delivering high-quality care.
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